Shipping Policy

Thank you for shopping with HumaCalato. Please review our shipping policy to understand how we handle the shipment of your orders.

Shipping Destinations
We currently ship to the following regions:
Europe
North America

1. For orders shipped via the FBA (Fulfillment by Amazon) model, shipping information will be updated in the order's shipping details within 24-48 hours after payment is made by the buyer.

2. For orders shipped via non-FBA models, shipping information will be updated in the order's shipping details within 24-72 hours after the buyer makes the payment.

3. The specific shipping method for the product will be accurately communicated to the buyer within 12 hours after placing the order.

4. The specific shipping mode for all product orders will be determined by the seller based on the buyer's actual delivery address to match the most efficient shipping mode. The seller will ship the products with the principle of providing the most convenient service to the buyer.

If you are located outside of these regions and would like to inquire about shipping options, please contact our customer support for assistance before placing your order.

Free Shipping
We are delighted to offer free shipping to our valued customers in Europe and North America. Enjoy the convenience of having your orders delivered without any additional shipping charges. For other countries, please contact customer service to inquire about postage before placing an order.

Shipping Times
Shipping times may vary based on your location. In general, express delivery may take 15-20 days to reach the destination. Note that these are approximate times, and actual delivery times may vary based on factors such as customs processing and local postal services.

Order Processing
Orders are typically processed within 48 business hours from the date of purchase. Once your order is processed, you will receive a confirmation email with tracking information.

Contact Us
If you have any questions regarding our shipping policy or if you need assistance with your order, please feel free to contact our customer support team at huamian2023@gmail.com or +8613691572962.

Thank you for choosing HumaCalato. We appreciate your business!